Payments & Promotions

Payments & Promotions

  • When will I be charged?

    When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorisation to take payment from your account. If there is a query with the payment, either your card issuer or Customer Services will contact you.

  • Is my payment information safe?

    You can be assured that shopping with Pez León Swimwear is safe!

    We’re a member of “Secure by MasterCard” and “Verified by Visa”. They both provide additional security whilst shopping online. Security is very important to us at Pez León Swimwear  and our site contains its own encryption software to ensure critically sensitive information, such as your name, address and your credit/debit card details are always safe.

    Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

  • How do I use my discount code?

    Once you’ve added your must haves to your bag, you need to click “View My Bag”, enter your discount code into the Promo Code box and click “Apply Code”.

    You can then head over to the checkout to complete your order. Your discount will not be added to delivery charges, sale items or exclusive collections and cannot be used in conjunction with any other offer.

  • Will I be charged customs and import duties?

    This only applies to International orders and may not apply to every country. We ship all our orders from our United Arab Emirates Warehouse.

    The prices of the items do not include customs and import duties which will vary from country to country.

    You may be required to pay these when you accept delivery of the items from your courier. If you refuse to accept delivery of the items you have purchased, the courier may return the items to Pez León Swimwear. In the event this happens, Pez León Swimwear may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you. We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.